TY - GEN
T1 - Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage
AU - Piraquive, Flor Nancy Díaz
AU - García, Víctor Hugo Medina
AU - Crespo, Rubén González
AU - Liberona, Darío
PY - 2014
Y1 - 2014
N2 - This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. It́s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future customeŕs acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.
AB - This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. It́s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future customeŕs acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.
UR - http://www.scopus.com/inward/record.url?scp=84907300124&partnerID=8YFLogxK
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U2 - 10.1007/978-3-319-08618-7_29
DO - 10.1007/978-3-319-08618-7_29
M3 - Conference contribution
AN - SCOPUS:84907300124
SN - 9783319086170
T3 - Lecture Notes in Business Information Processing
SP - 300
EP - 310
BT - Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings
PB - Springer
T2 - 9th International Conference on Knowledge Management in Organizations, KMO 2014
Y2 - 2 September 2014 through 5 September 2014
ER -
