An analysis of CARE Zimbabwe’s emergency response process flow in the Masvingo Province through Lean Six Sigma tools

Jaime Andrés Castañeda; Annel Zodzi; Paulo Gonçalves; Liliana Rivera

doi:10.1080/09537287.2020.1834131

An analysis of CARE Zimbabwe’s emergency response process flow in the Masvingo Province through Lean Six Sigma tools

Título traducido de la contribución: Un análisis del flujo del proceso de respuesta a emergencias de CARE Zimbabwe en la provincia de Masvingo a través de herramientas Lean Six Sigma

Jaime Andrés Castañeda, Annel Zodzi, Paulo Gonçalves, Liliana Rivera

Producción científica: Contribución a una revista › Artículo › revisión exhaustiva

1 Cita (Scopus)

Resumen

Los desastres naturales afectan a las personas y sus medios de vida a diario en el mundo, lo que plantea un desafío para las organizaciones humanitarias cuyo mandato es garantizar que se responda a los desastres o se mitiguen mediante el suministro oportuno de ayuda de socorro. CARE Zimbabwe, una de las mayores organizaciones humanitarias que operan en la provincia de Masvingo, enfrenta dificultades para cumplir con su mandato. A la organización le toma mucho tiempo comenzar a ayudar a los afectados por desastres, ya que sus procesos de adquisición, contratación e implementación no están optimizados. Recopilando datos de las partes interesadas, realizamos un estudio de caso en profundidad para comprender cómo funcionan estos procesos actualmente. Sintetizamos y analizamos los datos utilizando herramientas de gestión de procesos y calidad dentro de un marco Lean Six Sigma, y presentamos recomendaciones sobre cómo CARE Zimbabwe podría optimizar estos procesos para mejorar su tiempo de respuesta.

Título traducido de la contribución	Un análisis del flujo del proceso de respuesta a emergencias de CARE Zimbabwe en la provincia de Masvingo a través de herramientas Lean Six Sigma
Idioma original	Inglés estadounidense
Páginas (desde-hasta)	622-640
Número de páginas	19
Publicación	Production Planning and Control
Volumen	33
N.º	6-7
DOI	https://doi.org/10.1080/09537287.2020.1834131
Estado	Publicada - ene. 25 2021

Áreas temáticas de ASJC Scopus

Informática aplicada
Estrategia y gestión
Ciencia de la gestión e investigación de operaciones
Ingeniería industrial y de fabricación

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

Acceder al documento

10.1080/09537287.2020.1834131

Otros archivos y enlaces

Citar esto

@article{383f1eadba5c444ca6844d4a3ff02eab,

title = "An analysis of CARE Zimbabwe{\textquoteright}s emergency response process flow in the Masvingo Province through Lean Six Sigma tools",

abstract = "Natural disasters affect people and their livelihoods daily in the world, posing a challenge to humanitarian organisations whose mandate is to ensure that disasters are responded to or mitigated through timely supply of relief aid. CARE Zimbabwe, one of the biggest humanitarian organisations operating in the Masvingo Province, faces difficulties in fulfilling its mandate. It takes the organisation a long time to start assisting those affected by disasters since its procurement, recruitment, and deployment processes are not streamlined. Gathering data from stakeholders, we conducted an in-depth case study to understand how these processes are currently working. We synthesised and analysed the data using process and quality management tools within a Lean Six Sigma framework, advancing recommendations on how CARE Zimbabwe could streamline these processes to improve its response time.",

author = "Casta{\~n}eda, {Jaime Andr{\'e}s} and Annel Zodzi and Paulo Gon{\c c}alves and Liliana Rivera",

year = "2021",

month = jan,

day = "25",

doi = "10.1080/09537287.2020.1834131",

language = "English (US)",

volume = "33",

pages = "622--640",

journal = "Production Planning and Control",

issn = "0953-7287",

publisher = "Taylor and Francis Ltd.",

number = "6-7",

}

TY - JOUR

T1 - An analysis of CARE Zimbabwe’s emergency response process flow in the Masvingo Province through Lean Six Sigma tools

AU - Castañeda, Jaime Andrés

AU - Zodzi, Annel

AU - Gonçalves, Paulo

AU - Rivera, Liliana

PY - 2021/1/25

Y1 - 2021/1/25

N2 - Natural disasters affect people and their livelihoods daily in the world, posing a challenge to humanitarian organisations whose mandate is to ensure that disasters are responded to or mitigated through timely supply of relief aid. CARE Zimbabwe, one of the biggest humanitarian organisations operating in the Masvingo Province, faces difficulties in fulfilling its mandate. It takes the organisation a long time to start assisting those affected by disasters since its procurement, recruitment, and deployment processes are not streamlined. Gathering data from stakeholders, we conducted an in-depth case study to understand how these processes are currently working. We synthesised and analysed the data using process and quality management tools within a Lean Six Sigma framework, advancing recommendations on how CARE Zimbabwe could streamline these processes to improve its response time.

AB - Natural disasters affect people and their livelihoods daily in the world, posing a challenge to humanitarian organisations whose mandate is to ensure that disasters are responded to or mitigated through timely supply of relief aid. CARE Zimbabwe, one of the biggest humanitarian organisations operating in the Masvingo Province, faces difficulties in fulfilling its mandate. It takes the organisation a long time to start assisting those affected by disasters since its procurement, recruitment, and deployment processes are not streamlined. Gathering data from stakeholders, we conducted an in-depth case study to understand how these processes are currently working. We synthesised and analysed the data using process and quality management tools within a Lean Six Sigma framework, advancing recommendations on how CARE Zimbabwe could streamline these processes to improve its response time.

UR - http://www.scopus.com/inward/record.url?scp=85099841124&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85099841124&partnerID=8YFLogxK

U2 - 10.1080/09537287.2020.1834131

DO - 10.1080/09537287.2020.1834131

M3 - Article

AN - SCOPUS:85099841124

SN - 0953-7287

VL - 33

SP - 622

EP - 640

JO - Production Planning and Control

JF - Production Planning and Control

IS - 6-7

ER -

An analysis of CARE Zimbabwe’s emergency response process flow in the Masvingo Province through Lean Six Sigma tools

Resumen

Áreas temáticas de ASJC Scopus

ODS de las Naciones Unidas

Acceder al documento

Otros archivos y enlaces

Huella

Citar esto