Abstract
Natural disasters affect people and their livelihoods daily in the world, posing a challenge to humanitarian organisations whose mandate is to ensure that disasters are responded to or mitigated through timely supply of relief aid. CARE Zimbabwe, one of the biggest humanitarian organisations operating in the Masvingo Province, faces difficulties in fulfilling its mandate. It takes the organisation a long time to start assisting those affected by disasters since its procurement, recruitment, and deployment processes are not streamlined. Gathering data from stakeholders, we conducted an in-depth case study to understand how these processes are currently working. We synthesised and analysed the data using process and quality management tools within a Lean Six Sigma framework, advancing recommendations on how CARE Zimbabwe could streamline these processes to improve its response time.
Translated title of the contribution | Un análisis del flujo del proceso de respuesta a emergencias de CARE Zimbabwe en la provincia de Masvingo a través de herramientas Lean Six Sigma |
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Original language | English (US) |
Pages (from-to) | 622-640 |
Number of pages | 19 |
Journal | Production Planning and Control |
Volume | 33 |
Issue number | 6-7 |
DOIs | |
State | Published - Jan 25 2021 |
All Science Journal Classification (ASJC) codes
- Computer Science Applications
- Strategy and Management
- Management Science and Operations Research
- Industrial and Manufacturing Engineering