This paper analyzes the determinants of labor productivity in the services firms of Colombia. In particular, we examine the relation between information and communication technologies -ICT- (in terms of investment and use) and productivity. The study finds that ICT investment and use jointly increase labor productivity in about 18% on average. The empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with non-ICT capital, training, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in the Colombian services firms.
|Translated title of the contribution||ICT and productivity in service industries in Colombia|
|Number of pages||26|
|Journal||Lecturas de Economia|
|State||Published - Dec 2012|
All Science Journal Classification (ASJC) codes
- Sociology and Political Science
- Economics and Econometrics