Design thinking application methodology for pediatric service innovation

Lizeth Fernanda Serrano Cárdenas; Edna Rocío Bravo Ibarra; Flor Nancy Díaz-Piraquive; Ivanhoe Rozo Rojas; Rubén González-Crespo; Ana Calvo

doi:10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation

Lizeth Fernanda Serrano Cárdenas
, Edna Rocío Bravo Ibarra
, Flor Nancy Díaz-Piraquive
, Ivanhoe Rozo Rojas
, Rubén González-Crespo
, Ana Calvo

Producción científica: Capítulo en Libro/Informe › Contribución a la conferencia

2 Citas (Scopus)

Resumen

Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

Idioma original	Inglés estadounidense
Título de la publicación alojada	Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings
Editores	Branislav Hadzima, Lorna Uden, I-Hsien Ting
Editorial	Springer
Páginas	215-222
Número de páginas	8
ISBN (versión impresa)	9783319952031
DOI	https://doi.org/10.1007/978-3-319-95204-8_19
Estado	Publicada - 2018
Publicado de forma externa	Sí
Evento	13th International Conference on Knowledge Management in Organizations, KMO 2018 - Zilina, Eslovaquia Duración: ago. 6 2018 → ago. 10 2018

Serie de la publicación

Nombre	Communications in Computer and Information Science
Volumen	877
ISSN (versión impresa)	1865-0929

Conferencia

Conferencia	13th International Conference on Knowledge Management in Organizations, KMO 2018
País/Territorio	Eslovaquia
Ciudad	Zilina
Período	8/6/18 → 8/10/18

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

ODS 3: Salud y bienestar

Áreas temáticas de ASJC Scopus

Ciencia de la Computación General
Matemáticas General

Acceder al documento

10.1007/978-3-319-95204-8_19

Otros archivos y enlaces

Citar esto

Cárdenas, L. F. S., Ibarra, E. R. B., Díaz-Piraquive, F. N., Rojas, I. R., González-Crespo, R., & Calvo, A. (2018). Design thinking application methodology for pediatric service innovation. En B. Hadzima, L. Uden, & I.-H. Ting (Eds.), Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings (pp. 215-222). (Communications in Computer and Information Science; Vol. 877). Springer. https://doi.org/10.1007/978-3-319-95204-8_19

Cárdenas, Lizeth Fernanda Serrano ; Ibarra, Edna Rocío Bravo ; Díaz-Piraquive, Flor Nancy et al. / Design thinking application methodology for pediatric service innovation. Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. editor / Branislav Hadzima ; Lorna Uden ; I-Hsien Ting. Springer, 2018. pp. 215-222 (Communications in Computer and Information Science).

@inproceedings{d72e6834d01e454284596689c5c96be8,

title = "Design thinking application methodology for pediatric service innovation",

abstract = "Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.",

author = "C{\'a}rdenas, \{Lizeth Fernanda Serrano\} and Ibarra, \{Edna Roc{\'i}o Bravo\} and D{\'i}az-Piraquive, \{Flor Nancy\} and Rojas, \{Ivanhoe Rozo\} and Rub{\'e}n Gonz{\'a}lez-Crespo and Ana Calvo",

note = "Publisher Copyright: {\textcopyright} 2018, Springer Nature Switzerland AG.; 13th International Conference on Knowledge Management in Organizations, KMO 2018 ; Conference date: 06-08-2018 Through 10-08-2018",

year = "2018",

doi = "10.1007/978-3-319-95204-8\_19",

language = "English (US)",

isbn = "9783319952031",

series = "Communications in Computer and Information Science",

publisher = "Springer",

pages = "215--222",

editor = "Branislav Hadzima and Lorna Uden and I-Hsien Ting",

booktitle = "Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings",

address = "Germany",

}

Cárdenas, LFS, Ibarra, ERB, Díaz-Piraquive, FN, Rojas, IR, González-Crespo, R & Calvo, A 2018, Design thinking application methodology for pediatric service innovation. En B Hadzima, L Uden & I-H Ting (eds.), Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. Communications in Computer and Information Science, vol. 877, Springer, pp. 215-222, 13th International Conference on Knowledge Management in Organizations, KMO 2018, Zilina, Eslovaquia, 8/6/18. https://doi.org/10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation. / Cárdenas, Lizeth Fernanda Serrano; Ibarra, Edna Rocío Bravo; Díaz-Piraquive, Flor Nancy et al.
Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. ed. / Branislav Hadzima; Lorna Uden; I-Hsien Ting. Springer, 2018. p. 215-222 (Communications in Computer and Information Science; Vol. 877).

Producción científica: Capítulo en Libro/Informe › Contribución a la conferencia

TY - GEN

T1 - Design thinking application methodology for pediatric service innovation

AU - Cárdenas, Lizeth Fernanda Serrano

AU - Ibarra, Edna Rocío Bravo

AU - Díaz-Piraquive, Flor Nancy

AU - Rojas, Ivanhoe Rozo

AU - González-Crespo, Rubén

AU - Calvo, Ana

PY - 2018

Y1 - 2018

N2 - Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

AB - Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

UR - https://www.scopus.com/pages/publications/85051962712

UR - https://www.scopus.com/pages/publications/85051962712#tab=citedBy

U2 - 10.1007/978-3-319-95204-8_19

DO - 10.1007/978-3-319-95204-8_19

M3 - Conference contribution

AN - SCOPUS:85051962712

SN - 9783319952031

T3 - Communications in Computer and Information Science

SP - 215

EP - 222

BT - Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings

A2 - Hadzima, Branislav

A2 - Uden, Lorna

A2 - Ting, I-Hsien

PB - Springer

T2 - 13th International Conference on Knowledge Management in Organizations, KMO 2018

Y2 - 6 August 2018 through 10 August 2018

ER -

Cárdenas LFS, Ibarra ERB, Díaz-Piraquive FN, Rojas IR, González-Crespo R, Calvo A. Design thinking application methodology for pediatric service innovation. En Hadzima B, Uden L, Ting IH, editores, Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. Springer. 2018. p. 215-222. (Communications in Computer and Information Science). doi: 10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation

Resumen

Serie de la publicación

Conferencia

ODS de las Naciones Unidas

Áreas temáticas de ASJC Scopus

Acceder al documento

Otros archivos y enlaces

Huella

Citar esto