Design thinking application methodology for pediatric service innovation

Lizeth Fernanda Serrano Cárdenas; Edna Rocío Bravo Ibarra; Flor Nancy Díaz-Piraquive; Ivanhoe Rozo Rojas; Rubén González-Crespo; Ana Calvo

doi:10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation

Lizeth Fernanda Serrano Cárdenas, Edna Rocío Bravo Ibarra, Flor Nancy Díaz-Piraquive, Ivanhoe Rozo Rojas, Rubén González-Crespo, Ana Calvo

Producción científica: Capítulo en Libro/Informe › Contribución a la conferencia

2 Citas (Scopus)

Resumen

Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

Idioma original	Inglés estadounidense
Título de la publicación alojada	Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings
Editores	Branislav Hadzima, Lorna Uden, I-Hsien Ting
Editorial	Springer
Páginas	215-222
Número de páginas	8
ISBN (versión impresa)	9783319952031
DOI	https://doi.org/10.1007/978-3-319-95204-8_19
Estado	Publicada - 2018
Publicado de forma externa	Sí
Evento	13th International Conference on Knowledge Management in Organizations, KMO 2018 - Zilina, Eslovaquia Duración: ago. 6 2018 → ago. 10 2018

Serie de la publicación

Nombre	Communications in Computer and Information Science
Volumen	877
ISSN (versión impresa)	1865-0929

Conferencia

Conferencia	13th International Conference on Knowledge Management in Organizations, KMO 2018
País/Territorio	Eslovaquia
Ciudad	Zilina
Período	8/6/18 → 8/10/18

Áreas temáticas de ASJC Scopus

Ciencia de la Computación General
Matemáticas General

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

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10.1007/978-3-319-95204-8_19

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Cárdenas, L. F. S., Ibarra, E. R. B., Díaz-Piraquive, F. N., Rojas, I. R., González-Crespo, R., & Calvo, A. (2018). Design thinking application methodology for pediatric service innovation. En B. Hadzima, L. Uden, & I.-H. Ting (Eds.), Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings (pp. 215-222). (Communications in Computer and Information Science; Vol. 877). Springer. https://doi.org/10.1007/978-3-319-95204-8_19

Cárdenas, Lizeth Fernanda Serrano ; Ibarra, Edna Rocío Bravo ; Díaz-Piraquive, Flor Nancy et al. / Design thinking application methodology for pediatric service innovation. Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. editor / Branislav Hadzima ; Lorna Uden ; I-Hsien Ting. Springer, 2018. pp. 215-222 (Communications in Computer and Information Science).

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title = "Design thinking application methodology for pediatric service innovation",

abstract = "Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.",

author = "C{\'a}rdenas, {Lizeth Fernanda Serrano} and Ibarra, {Edna Roc{\'i}o Bravo} and D{\'i}az-Piraquive, {Flor Nancy} and Rojas, {Ivanhoe Rozo} and Rub{\'e}n Gonz{\'a}lez-Crespo and Ana Calvo",

note = "Publisher Copyright: {\textcopyright} 2018, Springer Nature Switzerland AG.; 13th International Conference on Knowledge Management in Organizations, KMO 2018 ; Conference date: 06-08-2018 Through 10-08-2018",

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doi = "10.1007/978-3-319-95204-8_19",

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isbn = "9783319952031",

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Cárdenas, LFS, Ibarra, ERB, Díaz-Piraquive, FN, Rojas, IR, González-Crespo, R & Calvo, A 2018, Design thinking application methodology for pediatric service innovation. En B Hadzima, L Uden & I-H Ting (eds.), Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. Communications in Computer and Information Science, vol. 877, Springer, pp. 215-222, 13th International Conference on Knowledge Management in Organizations, KMO 2018, Zilina, Eslovaquia, 8/6/18. https://doi.org/10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation. / Cárdenas, Lizeth Fernanda Serrano; Ibarra, Edna Rocío Bravo; Díaz-Piraquive, Flor Nancy et al.
Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. ed. / Branislav Hadzima; Lorna Uden; I-Hsien Ting. Springer, 2018. p. 215-222 (Communications in Computer and Information Science; Vol. 877).

Producción científica: Capítulo en Libro/Informe › Contribución a la conferencia

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T1 - Design thinking application methodology for pediatric service innovation

AU - Cárdenas, Lizeth Fernanda Serrano

AU - Ibarra, Edna Rocío Bravo

AU - Díaz-Piraquive, Flor Nancy

AU - Rojas, Ivanhoe Rozo

AU - González-Crespo, Rubén

AU - Calvo, Ana

PY - 2018

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N2 - Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

AB - Design Thinking is defined as a methodology that facilitates the generation and implementation of innovative ideas contributing to competitiveness in the current dynamic context. The aim of this article delves into the concept of Design Thinking, its potential application in the health sector and presents a methodology designed from theoretical contributions for innovation in the service experience of pediatric patients in a hospital. The present study shows excellent results about the implementation of Design Thinking in the Health Sector, specifically in a Pediatric Department. The contribution of the Design Thinking methodology was the Hospital Classrooms and the development of a videogame for the understanding of Acute Lymphoid Leukemia that could help the wellness and the quality of life of pediatric patients.

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Cárdenas LFS, Ibarra ERB, Díaz-Piraquive FN, Rojas IR, González-Crespo R, Calvo A. Design thinking application methodology for pediatric service innovation. En Hadzima B, Uden L, Ting IH, editores, Knowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings. Springer. 2018. p. 215-222. (Communications in Computer and Information Science). doi: 10.1007/978-3-319-95204-8_19

Design thinking application methodology for pediatric service innovation

Resumen

Serie de la publicación

Conferencia

Áreas temáticas de ASJC Scopus

ODS de las Naciones Unidas

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