Habilidades de Innovación Generadas en la Pandemia

Jose Orlando Montes De La Barrera; Nelson Alfonso Gomez Cruz; Daniel Felipe Castro Castillo

Habilidades de Innovación Generadas en la Pandemia

Jose Orlando Montes De La Barrera, Nelson Alfonso Gomez Cruz, Daniel Felipe Castro Castillo

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Resumen

La pandemia de COVID-19 condujo a miles de empresas a la insolvencia, a despidos masivos, e incluso a la banca rota. También forzó a otras empresas a crear nuevos productos y servicios, modificar significativamente los existentes, y a optimizar sus procesos. Todo esto bajo regulaciones cambiantes, presiones
inflacionarias, volatilidad en los mercados, trabajo remoto, escasez de materias primas y perturbaciones en las cadenas de suministro, testeando al máximo, generando o despertando ciertas habilidades en los líderes y empleados. Esta investigación explora las habilidades de innovación de líderes empresariales y empleados durante crisis, tales como la generada por el COVID-19. Así mismo, perfila, clasifica y diferencia las habilidades más prevalentes en el sector manufactura en comparación con el sector servicios. Para esto, desde una
aproximación cualitativa, se desarrolla un estudio de caso múltiple con 22 empresas colombianas. La información fue recolectada entre enero y mayo de 2022 a través de entrevistas semi-estructuradas, las cuales fueron codificadas y analizadas en NVivo. Los resultados preliminares indican que la crisis despertó, aceleró, fortaleció o generó nuevas habilidades relacionadas con resiliencia, adaptabilidad, comunicación asertiva, solución de problemas, y proactividad que podrían perdurar en la empresa en entornos postCOVID. A nivel investigativo
contribuye a la literatura relacionada con innovation management e innovation skills al resaltar desde la evidencia empírica y la exploración profunda las habilidades generadas durante la pandemia. A nivel práctico, este estudio
provee pistas para los administradores sobre los detonantes y los contextos donde emergen habilidades de innovación específicas.

Idioma original	Inglés estadounidense
Páginas	107
Número de páginas	150
Estado	Publicada - jun. 17 2022
Evento	I Congreso Internacional en Ciencias Empresariales: Organizaciones inteligentes hacia un mundo globalizado - Cúcuta, Colombia Duración: jun. 15 2022 → jun. 17 2022 https://ww2.ufps.edu.co/unoticia/congreso-ciencias-empresariales

Conferencia

Conferencia	I Congreso Internacional en Ciencias Empresariales
País/Territorio	Colombia
Ciudad	Cúcuta
Período	6/15/22 → 6/17/22
Dirección de internet	https://ww2.ufps.edu.co/unoticia/congreso-ciencias-empresariales

Áreas temáticas de ASJC Scopus

Gestión tecnológica y de innovación
Ciencias Sociales General

ODS de las Naciones Unidas

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Crisis-driven innovation skillsVersión de la editorial, 2,12 MB

https://ww2.ufps.edu.co/oferta-academica/facultad-de-ciencias-empresariales/2445

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title = "Habilidades de Innovaci{\'o}n Generadas en la Pandemia",

abstract = "The COVID-19 pandemic created insolvency, layoffs and even bankruptcy for many firms. It also pushed other firms to create new products and services, significantly modify the existing ones, and optimize their processes. All this under changing regulations, inflationary pressures, market volatility, remote work, scarcity of raw materials, and supply chain disruptions, testing firms{\textquoteright} leaders and employees to the fullest and awakening or generating certain skills. This research explores the innovation skills acquired by firms{\textquoteright} leaders and employees during the pandemic. Moreover, it outlines and classifies these pandemic-driven innovation skills and differentiate the skills that are more prevalent in the service sector and in the manufacturing sector. This study is conducted via a qualitative approach based on a multiple case study involving 22 Colombian firms. The information was collected from January to May 2022 through semi-structured interviews, which were transcribed and analyzed with NVivo. The preliminary results show that the pandemic either awoke, accelerated, strengthened, or generated skills related to resiliency, adaptability, assertive communication, problem solving, and proactivity. At the research level, this study contributes to the body of literature on innovation management and innovation skills by empirically highlighting and exploring in a comprehensive way the skills generated during the pandemic; at the practical level this research provides hints for managers on the triggers and contexts where specific innovation skills can emerge.",

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AB - The COVID-19 pandemic created insolvency, layoffs and even bankruptcy for many firms. It also pushed other firms to create new products and services, significantly modify the existing ones, and optimize their processes. All this under changing regulations, inflationary pressures, market volatility, remote work, scarcity of raw materials, and supply chain disruptions, testing firms’ leaders and employees to the fullest and awakening or generating certain skills. This research explores the innovation skills acquired by firms’ leaders and employees during the pandemic. Moreover, it outlines and classifies these pandemic-driven innovation skills and differentiate the skills that are more prevalent in the service sector and in the manufacturing sector. This study is conducted via a qualitative approach based on a multiple case study involving 22 Colombian firms. The information was collected from January to May 2022 through semi-structured interviews, which were transcribed and analyzed with NVivo. The preliminary results show that the pandemic either awoke, accelerated, strengthened, or generated skills related to resiliency, adaptability, assertive communication, problem solving, and proactivity. At the research level, this study contributes to the body of literature on innovation management and innovation skills by empirically highlighting and exploring in a comprehensive way the skills generated during the pandemic; at the practical level this research provides hints for managers on the triggers and contexts where specific innovation skills can emerge.

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Habilidades de Innovación Generadas en la Pandemia

Resumen

Conferencia

Áreas temáticas de ASJC Scopus

ODS de las Naciones Unidas

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