Aplicación del Modelo de Cox para Estimar el Desempeño de Proveedores de Servicio de Mantenimiento

IFMBE Proceedings

A. Miguel-Cruz, S. Usaquen, N. Vanegas

Resultado de la investigación: Tipos de Contribuciónes en ConferenciaPaper

Resumen

The goals of this research are (1) to obtain the characteristics of maintenance service providers that have a direct impact on performance of maintenance service quality using 20 independent co-variables (2) to determine the decrease or increase in risk these co-variables have on service quality, measured in terms of turnaround time of equipment (Cox Model). A survey was conducted to characterize the maintenance service providers. (n=19). The turnaround time was monitored by means of works orders (N=1025). The most significant results of this work are: (1) The non parametric test showed that the service providers capabilities do affect the maintenance performance. © 2013 Springer.
Idioma originalEnglish (US)
Páginas555-558
Número de páginas4
DOI
EstadoPublished - mar 26 2013
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Duración: mar 26 2013 → …

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Período3/26/13 → …

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Miguel-Cruz, A. ; Usaquen, S. ; Vanegas, N. / Aplicación del Modelo de Cox para Estimar el Desempeño de Proveedores de Servicio de Mantenimiento : IFMBE Proceedings . Papel presentado en conference, .4 p.
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abstract = "The goals of this research are (1) to obtain the characteristics of maintenance service providers that have a direct impact on performance of maintenance service quality using 20 independent co-variables (2) to determine the decrease or increase in risk these co-variables have on service quality, measured in terms of turnaround time of equipment (Cox Model). A survey was conducted to characterize the maintenance service providers. (n=19). The turnaround time was monitored by means of works orders (N=1025). The most significant results of this work are: (1) The non parametric test showed that the service providers capabilities do affect the maintenance performance. {\circledC} 2013 Springer.",
author = "A. Miguel-Cruz and S. Usaquen and N. Vanegas",
year = "2013",
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day = "26",
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Aplicación del Modelo de Cox para Estimar el Desempeño de Proveedores de Servicio de Mantenimiento : IFMBE Proceedings . / Miguel-Cruz, A.; Usaquen, S.; Vanegas, N.

2013. 555-558 Papel presentado en conference, .

Resultado de la investigación: Tipos de Contribuciónes en ConferenciaPaper

TY - CONF

T1 - Aplicación del Modelo de Cox para Estimar el Desempeño de Proveedores de Servicio de Mantenimiento

T2 - IFMBE Proceedings

AU - Miguel-Cruz, A.

AU - Usaquen, S.

AU - Vanegas, N.

PY - 2013/3/26

Y1 - 2013/3/26

N2 - The goals of this research are (1) to obtain the characteristics of maintenance service providers that have a direct impact on performance of maintenance service quality using 20 independent co-variables (2) to determine the decrease or increase in risk these co-variables have on service quality, measured in terms of turnaround time of equipment (Cox Model). A survey was conducted to characterize the maintenance service providers. (n=19). The turnaround time was monitored by means of works orders (N=1025). The most significant results of this work are: (1) The non parametric test showed that the service providers capabilities do affect the maintenance performance. © 2013 Springer.

AB - The goals of this research are (1) to obtain the characteristics of maintenance service providers that have a direct impact on performance of maintenance service quality using 20 independent co-variables (2) to determine the decrease or increase in risk these co-variables have on service quality, measured in terms of turnaround time of equipment (Cox Model). A survey was conducted to characterize the maintenance service providers. (n=19). The turnaround time was monitored by means of works orders (N=1025). The most significant results of this work are: (1) The non parametric test showed that the service providers capabilities do affect the maintenance performance. © 2013 Springer.

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DO - 10.1007/978-3-642-21198-0_142

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