The influence of the corporate social performance on employee job satisfaction: A theoretical review from a multi-level approach

Iliana Páez Gabriunas

Research output: Contribution to journalResearch Articlepeer-review


This document provides a theoretical analysis of the relationship among three of the dimensions of corporate social performance (client and supplier relations, shareholder relations, and, relations w i t h civil society) and employee job satisfaction in an organization. By incorporating the corporate social performance approach and Festinger's (1957) cognitive dissonance theory to a meso-framework, which combines both contextual and individual variables, a set of propositions are presented that specify the conditions in which social responsibility practices are more likely to positively influence the level of job satisfaction among employees. At the end, this article highlights empirical research questions to be addressed in future research based on hierarchical linear modeling, including a discussion of both theoretical and practical implications.
Original languageSpanish (Colombia)
Pages (from-to)63-81
Number of pages19
JournalEstudios Gerenciales
Issue number116
StatePublished - 2010
Externally publishedYes

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