Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage

Flor Nancy Díaz Piraquive; Víctor Hugo Medina García; Rubén González Crespo; Darío Liberona

doi:10.1007/978-3-319-08618-7_29

Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage

Flor Nancy Díaz Piraquive
, Víctor Hugo Medina García
, Rubén González Crespo
, Darío Liberona

Research output: Chapter in Book/Inform › Conference contribution

11 Scopus citations

Abstract

This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. It́s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future customeŕs acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.

Original language	English (US)
Title of host publication	Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings
Publisher	Springer
Pages	300-310
Number of pages	11
ISBN (Print)	9783319086170
DOIs	https://doi.org/10.1007/978-3-319-08618-7_29
State	Published - 2014
Externally published	Yes
Event	9th International Conference on Knowledge Management in Organizations, KMO 2014 - Santiago, Chile Duration: Sep 2 2014 → Sep 5 2014

Publication series

Name	Lecture Notes in Business Information Processing
Volume	185 LNBIP
ISSN (Print)	1865-1348

Conference

Conference	9th International Conference on Knowledge Management in Organizations, KMO 2014
Country/Territory	Chile
City	Santiago
Period	9/2/14 → 9/5/14

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

All Science Journal Classification (ASJC) codes

Management Information Systems
Control and Systems Engineering
Business and International Management
Information Systems
Modeling and Simulation
Information Systems and Management

Access to Document

10.1007/978-3-319-08618-7_29

Cite this

Piraquive, F. N. D., García, V. H. M., Crespo, R. G., & Liberona, D. (2014). Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage. In Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings (pp. 300-310). (Lecture Notes in Business Information Processing; Vol. 185 LNBIP). Springer. https://doi.org/10.1007/978-3-319-08618-7_29

Piraquive, Flor Nancy Díaz ; García, Víctor Hugo Medina ; Crespo, Rubén González et al. / Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage. Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings. Springer, 2014. pp. 300-310 (Lecture Notes in Business Information Processing).

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title = "Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage",

abstract = "This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. I{\'t}s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future custome{\'r}s acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.",

author = "Piraquive, \{Flor Nancy D{\'i}az\} and Garc{\'i}a, \{V{\'i}ctor Hugo Medina\} and Crespo, \{Rub{\'e}n Gonz{\'a}lez\} and Dar{\'i}o Liberona",

year = "2014",

doi = "10.1007/978-3-319-08618-7\_29",

language = "English (US)",

isbn = "9783319086170",

series = "Lecture Notes in Business Information Processing",

publisher = "Springer",

pages = "300--310",

booktitle = "Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings",

address = "Germany",

note = "9th International Conference on Knowledge Management in Organizations, KMO 2014 ; Conference date: 02-09-2014 Through 05-09-2014",

}

Piraquive, FND, García, VHM, Crespo, RG & Liberona, D 2014, Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage. in Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings. Lecture Notes in Business Information Processing, vol. 185 LNBIP, Springer, pp. 300-310, 9th International Conference on Knowledge Management in Organizations, KMO 2014, Santiago, Chile, 9/2/14. https://doi.org/10.1007/978-3-319-08618-7_29

Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage. / Piraquive, Flor Nancy Díaz; García, Víctor Hugo Medina; Crespo, Rubén González et al.
Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings. Springer, 2014. p. 300-310 (Lecture Notes in Business Information Processing; Vol. 185 LNBIP).

Research output: Chapter in Book/Inform › Conference contribution

TY - GEN

T1 - Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage

AU - Piraquive, Flor Nancy Díaz

AU - García, Víctor Hugo Medina

AU - Crespo, Rubén González

AU - Liberona, Darío

PY - 2014

Y1 - 2014

N2 - This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. It́s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future customeŕs acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.

AB - This research describes innovation and knowledge generation importance in developing production factors associated processes and Company positioning obtained as a result of applying ICTs services. It́s shown as how to begin innovation inside ICT Company users analyzing small and medium companies. Corporate sector is now willing to bet for knowledge generation and innovation through ICT use and appropriation since ICT gives status and enforces competitive image, generating a better market positioning and better current and future customeŕs acceptance. This is crucial since customers guarantee time sustainability. It is required to be competitive for that relationship to be lasting and effective during the projected life span. This requires competence to go hand in hand with knowledge and innovation in order to offer differentiated and value added products. All this gives way to the corporate survival concept linked to competitiveness, new trends development and changes, innovation and new knowledge development. This research explains the link between innovation and knowledge generation with quality processes in both organizational management and project management.

UR - https://www.scopus.com/pages/publications/84907300124

UR - https://www.scopus.com/pages/publications/84907300124#tab=citedBy

U2 - 10.1007/978-3-319-08618-7_29

DO - 10.1007/978-3-319-08618-7_29

M3 - Conference contribution

AN - SCOPUS:84907300124

SN - 9783319086170

T3 - Lecture Notes in Business Information Processing

SP - 300

EP - 310

BT - Knowledge Management in Organizations - 9th International Conference, KMO 2014, Proceedings

PB - Springer

T2 - 9th International Conference on Knowledge Management in Organizations, KMO 2014

Y2 - 2 September 2014 through 5 September 2014

ER -

Knowledge Management, Innovation and Efficiency of Service Enterprises Through ICTs Appropriation and Usage

Abstract

Publication series

Conference

UN SDGs

All Science Journal Classification (ASJC) codes

Access to Document

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Cite this