Future research in humanitarian operations: A behavioral operations perspective

Karthik Sankaranarayanan, Jaime Andrés Castañeda, Sebastián Villa

Research output: Chapter in Book/Report/Conference proceedingChapter

9 Scopus citations

Abstract

Behavioral operations have established itself as a mature field of research in operations and supply chain management. Since almost all operational contexts contain people (e.g., managers, employees and customers) who are prone to decision-making errors that can negatively impact performance, behavioral operations can inform models and frameworks in operations management to account for such shortcomings. In this chapter, we explore the application of different methodological tools used in behavioral operations to study behavior in humanitarian logistics and supply chain management (HLSCM). Specifically, the chapter will explore the use of behavioral experiments, system dynamics and agent-based modeling as methodologies to understand decision making in humanitarian operations.
Original languageEnglish (US)
Title of host publicationThe Palgrave Handbook of Humanitarian Logistics and Supply Chain Management
PublisherBfi Publishing (Palgrave Macmillan)
Chapter3
Pages71-117
Number of pages47
ISBN (Electronic)9781137590992
ISBN (Print)9781137590985
DOIs
StatePublished - Oct 13 2017

All Science Journal Classification (ASJC) codes

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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