QoS assessment and SLA management

Danilo Ardagna, Michele Ciavotta, Giovanni Paolo Gibilisco, Riccardo Benito Desantis, Giuliano Casale, Juan F. Pérez, Francesco D’Andria, Román Sosa González

Research output: Chapter in Book/ReportChapterResearch

4 Scopus citations


Verifying that a software system shows certain non-functional properties is a primary concern for Cloud applications (In this chapter non-functional properties, QoS and non-functional requirements will be used interchangeably.). Given the heterogeneous technology offer and the related pricing models currently available in the Cloud market it is extremely complex to find the deployment that fits the application requirements, and provides the best Quality of Service (QoS) and cost trade-offs.

Translated title of the contributionEvaluación de la calidad de servicio y gestión de los acuerdos de nivel de servicio
Original languageEnglish (US)
Title of host publicationSpringerBriefs in Applied Sciences and Technology
Number of pages12
ISBN (Print)9783319460307
StatePublished - Jan 1 2017
Externally publishedYes

Publication series

NameSpringerBriefs in Applied Sciences and Technology
ISSN (Print)2191-530X
ISSN (Electronic)2191-5318

All Science Journal Classification (ASJC) codes

  • Biotechnology
  • General Chemical Engineering
  • General Mathematics
  • General Materials Science
  • Energy Engineering and Power Technology
  • General Engineering


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