E-government and performance management in Colombia

Diana Carolina Valencia-Tello, Vera Karam De Chueiri, Luis Fernando Lopes Pereira

Research output: Chapter in Book/ReportConference contribution

1 Scopus citations


Improvement of e-government services in Colombia over the past years is due to implementation of important reforms on public administration based on Performance Management and e-government policies at different levels of State. Hence, this paper describes the process of adopting e-government in Colombia over the last four presidential terms (1998 to 2014), in order to show importance of integrated PM mechanism with e-government public policies, with the aim of transforming hierarchical and bureaucratic structures into horizontal integrated systems. For this primary research, we used qualitative research methods through analyzing of institutions, several official documents, laws and web portals.

Original languageEnglish (US)
Title of host publicationICEGOV 2014 - 8th International Conference on Theory and Practice of Electronic Governance - Proceedings
EditorsElsa Estevez, Marijn Janssen, Luis Soares Barbosa
PublisherAssociation for Computing Machinery
Number of pages4
ISBN (Electronic)9781605586113
StatePublished - Oct 27 2014
Externally publishedYes
Event8th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2014 - Guimaraes, Portugal
Duration: Oct 27 2014Oct 30 2014

Publication series

NameACM International Conference Proceeding Series


Conference8th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2014

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications


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