Digital citizenship and participation through twitter: The case of provincial capital municipalities in Ecuador (2009–2019)

Narcisa Jessenia Medranda Morales, Victoria Dalila Palacios Mieles, Daniel Barredo Ibáñez, Camila Pérez Lagos

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Within the framework of citizen empowerment generated by technological development, social media turn out to be a powerful tool of communication and socialization. That is the reason why governmental entities have turned their look towards the unlimited possibilities that some virtual platforms and applications offer. In that sense, this article provides a general vision regarding participation routines of Ecuadorian users through Twitter. To this goal, a monitoring process has been carried out over eight main municipalities in this Andean republic. The results indicate that users actively interact on Twitter accounts belonging to public municipal organizations, spreading information through retweet. Thus, this social network has become an interesting citizen discussion space promoting a larger democratic evolution.

Original languageEnglish (US)
Title of host publicationInformation Technology and Systems - Proceedings of ICITS 2020
EditorsÁlvaro Rocha, Carlos Ferrás, Carlos Enrique Montenegro Marin, Víctor Hugo Medina García
PublisherSpringer
Pages681-692
Number of pages12
ISBN (Print)9783030406899
DOIs
StatePublished - Jan 1 2020
EventInternational Conference on Information Technology and Systems, ICITS 2020 - Bogota, Colombia
Duration: Feb 5 2020Feb 7 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1137 AISC
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

ConferenceInternational Conference on Information Technology and Systems, ICITS 2020
CountryColombia
CityBogota
Period2/5/202/7/20

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Computer Science(all)

Cite this

Morales, N. J. M., Mieles, V. D. P., Ibáñez, D. B., & Lagos, C. P. (2020). Digital citizenship and participation through twitter: The case of provincial capital municipalities in Ecuador (2009–2019). In Á. Rocha, C. Ferrás, C. E. Montenegro Marin, & V. H. Medina García (Eds.), Information Technology and Systems - Proceedings of ICITS 2020 (pp. 681-692). (Advances in Intelligent Systems and Computing; Vol. 1137 AISC). Springer. https://doi.org/10.1007/978-3-030-40690-5_65