Contrastación entre expectativas y percepción de la calidad de servicio del sistema de transporte público de autobuses en Bogotá

Translated title of the contribution: Contrasting between expectations and perceptions of service quality in the public bus transport system in Bogotá

Oscar Humberto Vega Camacho, Hugo Alberto Rivera-Rodríguez, Natalia Malaver Rojas

Research output: Contribution to journalArticlepeer-review

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